We used to order delivery from this restaurant pretty often. The food is acceptable, nothing to complain about there. However, they are consistently unwilling to accommodate our requests to avoid the issues we kept having with the Styrofoam they use to package the delivery food in. Every time you order something fried, they put it straight from the fryer into a Styrofoam container without a liner of any sort. The hot food melts through the box, leaving holes and rendering all of the contained food contaminated and seriously toxic and inedible. You can taste the chemicals! Most of the dishes I always ordered were not fried, and also at times melted through the styrofoam. We've asked many times, that they either line the styrofoam, or use one of the sturdier containers that they use with certain dishes. They will only use those for specific dishes/sizes, even though they have the same capacity. They have never once accommodated our requests to avoid the styrofoam.
*update: they've recently started lining the styrofoam containers, so giving them another go :)