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  • Ok so I wanted something on the picture, but with a different ice cream. She said, "I can't do that. I said, Why not? She then said, My boss said I can't. I did it before and I got in trouble. Ok then give me everything that's on it in a different cup with the ice cream I want." She then proceeded to scoop the ice cream I didn't want into a cup. I was perplexed. After the half ass service we sat down and the place was dirty. Three team member and all the customers left and not one came out to clean the dirty tables and floors. Had I not just paid $9.00 for our ice cream we have walked out. Guess there was NO manager there. Lol. I laugh now, but $9.00 for half ass service and what I didn't want makes me want to never go back. Owner needs to remember service is the key to long term success!
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