I despise going here. Three hours for a five minute transaction? Seriously? Hustle people! Geez!!
10-21-15 update... I'm upgrading from one star to four because I went in to get my Real ID (the one I had before wasn't real?), and from the moment I actually FOUND A PARKING SPOT to the moment I walked out of the building with my business concluded, was only 45 minutes!! Unheard of! A miracle! I don't know what they changed, but it was working. Finally!