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  • They spent $629 million to remodel this place? Where? It's meh, at best. The so-called designer of valet parking should be fired immediately. The place is no place for the elderly, or handicapped. My friend just had back surgery, so we parked Valet. It's fine on the way into the hotel. Getting service inside the hotel, and especially on the way out to valet is another issue. Who, in their infinite wisdom, would make the guest walk all the way to self park, just to wait for the valet? Why not in front of the casino like REAL casinos do? Nothing like making your handicapped guest walk all the way to self parking, just to waste more time waiting for valet to retrieve their vehicle. If you couple this, with resort fees(THIS is a resort?) there's no reason to EVER patronize this place again. I've seen there ads on TV, but there's nothing that will bring a person to return to this place. This is why they are losing millions every quarter. Give cash, and free play, not homes, and cars. Hire FRIENDLY people who give your guests the service they deserve, not people who have the "it's just a job" attitude. The only decent service is at the bar, as long as you are playing, and tipping. 800 degrees is the WORST. Their so-called buffet was closed in no time...No wonder. The Griddle didn't last long, either. Good luck getting any service on the casino floor at all. I've tried to give this place my money, and all they do is fail me. I have been there for local DJ nights, a comedy night, and after 3 bad experiences in the past few months, I'm out. This place is nothing, but one disappointment after the other.
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