Horrible billing department. Always a problem every month. Lowered our services and were put on a contract when we downgraded. They charge per box per room. I manage a 400 unit apartment community and they tried to become our main service provider and I told them you suck. I hope they fail. Truly you guys suck. Cox was 100 times better. Also tech support at centuryLink is worthless but that goes along with everything else they do.