Only giving one star because I can't give zero. Listen. I called and made a reservation several days in advance. They called to confirm the reservation which was nice; but, when we showed up the hostess did not have us on the list. Hmm... interesting but they had several tables open so we were seated right away. Crisis averted right? Not so fast. We were not helped for 10 minutes. We decided to leave and head to Momocho instead. Momocho understood our situation and seated us right away despite a busy crowd. Love Momocho. Hate the Fig. There you have it. Headed back to NYC Monday and will tell everyone we know about Momocho. Sorry Fig. You suck!