After a bad experience with the Markham Rd. and Hwy 7 experience (find my yelp review for that), I went to this location.
I needed to order a custom cake for my daughter's 1st birthday. The store was clean and looked relatively new and the staff was helpful in answering inquiries.
They had a book of designs right on their counter which made it easier for me to glance through and choose a cake. The ordering process took about 5 minutes, which I appreciated.
I called the store a few days later to ask if they had eggs in the strawberry cheesecake ice cream we had ordered, since selective attendees coming to the party were allergic to eggs. The staff was able to answer my question quickly. They said there were eggs in the cheesecake and that they would remove the cheesecake portion while still giving me fresh strawberries in the cake. That was very accommodating!
The owner proactively told me that I could order cakes online and pay at the store. The customer service was exceptional.
Thanks to this DQ for helping to make my baby's 1st day memorable! Th e cake turned out exactly like the picture, they did an excellent job.
I will definitely return to this Dairy Queen.