Lol how could anyone give them more than one star (because u have to give at least one). Let me start by saying no one is happy with their car getting towed and that could affect the reviews but this is unbiased. So here's what happened my car was towed by accident. I mean if you get towed from your own apartment complex parking spot that's all you can call it. So I go down there to pick it up and I overhear the woman in front of me saying yea I guess they couldn't find my registration in my car yesterday and even though it's their fault and they found it today I still have to pay the extra $25 for leaving it overnight. And immediately I know this place is shady and greedy. My car was there about 12 hours and it was already going to cost me $280! Can't imagine paying a few days of late fees on top of that, and then it happens. This one young kid who works there goes out by himself and comes back and says there's nothing. My title and registration were in the glove box. I've had the car registered one week, believe me I put it in there 7 days ago when I left the dmv and forgot about it. So an older man goes out to double check and he comes back saying the same thing. Now I believe the older man, but I think the young kid stole it. So my apartment gets it sorted out and tells me they are going to have my car returned. And when it's returned all the doors are unlocked. Now my car was locked when I got there and I have my keys to that kid and then they just leave it all unlocked for anyone to go through on any shift until it's returned. I'm lucky the apartment complex got it back for me but if they hadn't it would have taken forever to get it back. Seriously I know towing u don't have a choice where it goes but don't give these guys your business. They are obviously greedy and shady people. And I got my car back without paying a dime. I have no bitterness out of getting towed, but it bothers me that this business model is just to kick people when theyre down.