I show up early for my appointment with all my paperwork filled out in hand with my insurance card and ID ready to go. Yet they were not on time. Front office is rude which is actually really sad because the doctor is great, I'd almost say amazing though I've only had one experience with her so that is yet to be determined. When I say not on time I don't mean 15-20 minutes I mean 1.5 hours. I waited because of the good things I heard about the doctor. Shocked they were this behind because it was myself and one other person in the waiting room. The two stars are strictly based off the doctor but couldn't give more because at the same time she should never let her staff treat the patients as rude as they had and never be 1.5 hours behind with no reason, front office couldn't even give a reason or time frame. I hope my second visit goes smoother. If it doesn't I don't know I could tolerate this over and over again even with the doctor being great. Fingers crossed for visit two in 3 weeks.