The look and caliber of stylist has definitely dropped off. I have been coming here for about a year and when I first started coming it was great. Now it's like supercuts. I went In today. The stylist was lazy. She didn't ask if I wanted the kings package that I always get. She asked me, is this ok is that ok, meanwhile my head is looking like a mushroom and she's asking if it's ok. So I'm sat here trying to I guess teach my hairstylist how to cut hair??? Very disappointing experience.