I had an absolutely wonderful service experience here. It was a clean, friendly atmosphere and my service advisor, Michael Reeves was not only knowledgeable and welcoming, but he was very helpful as well. From the moment I got there, I was greeted with a smile, and the outstanding service just kept coming. I went in with my brake light on and they walked me through all of the possibilities of what may be wrong. They took care of everything in a timely manner and I even looked forward to coming back to pick up my car because I knew it would be a positive addition to my day. I honestly felt like family and working in customer service for most of my life, this is something I value an incredible amount. Thank you Chapman BMW and Michael Reeves for the outstanding experience!!!