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  • We went to this place two days, back to back because our first visit was so great. The second time around was a complete 180. They lost our reservation. They didn't bring us enough menus. The first time we came in, the server brought over the specials board and suggested different items since we had never been there before. This time, we had to ask about the specials and he didn't even bring the board, he mentioned the few that he could remember. We saw all the other servers bringing the specials board to the tables. Our share plates WERE NOT WASHED! They had food remnants from the last guests. When they brought "new" ones, they were also dirty! We asked for everything to be brought out as it was ready. We placed our order at 6:40, by 7:25 we had not received the appetizers or my sister's meal. We had to ask the manager and then the server about the missing items. When the pork buns finally came out, one at a time, and they were hard and inedible. By that time, everyone had completed their meal and my sister was not interested in her meal. I asked the manager to remove the buns, she apologize and said she would, but the check was presented with the buns. At that point, the server, Johnny L, was scared, and stopped coming to the table. He wasn't attentive anyways. We had other servers stop by the table more times than he did. The "manager", Vy, was too busy talking it up with her friends, to assist us. We were so impressed the first time and brought our family back to try it. Had high hopes in becoming regulars at this place. That's definite no.
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