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  • 30 minutes for an egg and cheese on a croissant with hash browns. If America ran on this Dunkin Donuts; there wouldn't be a Dunkin Donuts. This franchise obliterates the Dunkin Donuts brand. It destroys its motto and the future of Dunkin Donuts survival. Aside from already sub-par food, the wait for a cashier almost made a few of the line-goers leave. While waiting off to the side, looking back at my receipt to memorize the dehumanizing number that has bestowed upon my order. Three staff members were looking up at the order screen. A tv screen off to the side, a display for them to know which order to make next. All orders blinking red, all staff ignoring customers and staring at the monitor thinking the food will make itself. How difficult could it be? There's three of you trying to make food, yet there's nothing produced. You dump the hash browns on the sheet, slide it into the oven, press the timer, and next, you toast the bread. After that, you put it into the bag, and you yell my number, and there you have it, I'm gone, and a satisfied customer. However, that's not the case. Major fail. To make matters worse, they ran out of egg. I fortunately just made the cut, but the lady behind me insisted she just wants a refund after wasting valuable time. This Dunkin Donuts goes down in the hall of shame.
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