We went to this restaurant on our way home from vacation. My husband grew up on Cleveland so wanted to take me here. The food was good. We really wanted malts which I read they are known for. How disappointing to be told At 8pm that we couldn't get one. We were told that they close at 9pm and it takes awhile to clean the machine. There were two other groups of people seated who shared with us that they wanted shakes and were told the same thing. You close at 9 and take orders til 9. How do you remove a signature item from the menu at 8? Disappointing!