My beautiful and favourite Frye boots have been great to me for 3 years. Last year my rubber soles were replaced at a shop in Kensington Market for the first time because I had worn them down to the wood. But I found myself bringing them to Novelty after only 2 seasons because the soles from the other place had worn down. For the same price, my rubber soles were replaced, the wood was polished, and my boots were nicely buffed!!! The vibram soles seem so much more reliable now!!! Thanks so much for returning my boots in beautiful working order!