Home Depot has improved in it's overall customer service relations by hiring more and better helpers. This store was able to fix my key issues because they have the working laser cutting machine here. The area is not the best, but there is plenty of parking. I also noticed there are more female workers, so that is a welcoming presence. The lady that helped me get new key duplicates was very helpful in explaining to me why the other store probably made poor copies of the keys.
It was educational and made me realize that when things don't work out exactly as they should, it doesn't mean it is a complete loss. The Home Depot at this location was able to help me fix the wrong from another location and I was able to be back on my way. Prices for the duplicate keys were reasonable and I would come back here if I needed to.