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| - It makes me sad to give a 1-star review to a business to whom I've been loyal for 5 years. Let me qualify this review by saying that one of the two vets in the practice, Dr. Fisher, is wonderful: scientifically knowledgeable, empathetic, and has a great bedside manner. I sincerely wish he would switch to a different veterinary office-- I would consider following him there.
My problem with East End is the other vet, Dr. Andrea Cangin. She has shown what I consider negligence on two occasions which could have resulted in the death of two different cats, and may well have contributed to lasting and severe health problems for them both:
1) She accidentally prescribed twice the dose of phenobarbitol to my cat, who has had epilepsy for many years. It took me about a month to figure out why he was acting so sedated and remedy the problem, and it is unclear if the wrong dosing resulted in serious liver or other damage.
2) She approved the use of a common flea and tick medication for a friend's dog, and neglected to mention that it is DEADLY poisonous to cats. You can see where this is going: my friend's cat groomed it off their dog, and nearly died. He had multiple seizures and has been in critical condition at the emergency vet for the past 4 days. He is coming home, but is still very sick. No one has any idea about the lasting neurological and other health consequences for my friend's kitty.
After this second incident, I can no longer give my business to East End-- despite my fondness for Dr. Fisher--and I plan to do my part to warn people away from Dr. Cangin. One instance, while disturbing, could be a mistake (no one is perfect), but two seems to be a pattern of carelessness with potentially fatal consequences for pets. A cursory glance at the other negative Yelp reviews seems sadly consistent with this perception of Dr. Cangin (I noticed one other review describing a prescription mistake). I also can't help but notice that pretty much all the positive Yelp reviews are about Dr. Fisher and the admin staff specifically. I'm relieved to say I have an appointment for my cat at another vet clinic soon.
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