I'm really not one to complain or write negative reviews unless the service was noticeably bad ... and my experience at the MAC store at Townsquare was one of those times. I went in there looking to buy some new lippies and blush. I wasn't greeted until at least 10 mins of me walking back and fourth from one side of the store to the other. There were a few girls getting their makeup done so I cut them a little slack. But even after I walked up to the counter and made eye-contact with one of the dark-haired gals, I smiled and everything .. she walked away! Didn't even ask if I'd been helped. Finally after circling the store a few times, one girl who was doing someone's makeup said they'd help me shortly. She asks another girl to help me and points me out .. and oh mannn.. THAT girl did not look like she wanted to help me at all! I don't think she smiled once or even acted interested in making a sale. HORRIBLE service. You'd think after seeing their other bad reviews here they'd clean up their act .. or hire new staff!