I used Rent-A-Friend for a move from storage unit to storage unit. I thought John was a nice guy. Pretty friendly. He worked quickly and got the job done. I think it is different for other people to move someone else's things. I like to try to move things without damaging anything. He seemed to be put off that it was important to me. But he did the job in a good time frame and cost wasn't too bad. Only a couple things got damaged in the move. Thankfully they were high priced items.