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  • Let me start by saying that I have been going here for four years and getting my nails done in general for 15. My bank statements tell me that I have spent over $600 in the last year and a half, and most likely more than $1200 total because I usually pay in cash. I will never spend another dime here. I went to get a full set put on, with a gorgeous mermaid-y (blue-green) glitter tip. Everything seemed fine until after I left and realized that the tech had used the acrylic and then painted over my entire nail with a very cloudy pink.... completely nulling the glitter. It just looked like blue/green dots and bubbles.... hardly one speck of glitter was able to be seen. I went back the next day to get them fixed and the lady grabbed my hand and just said "no, that's how it's supposed to be." I said "No, I have been coming here a long time and the glitter never looks this way, you can't even see it." She just kept saying "no, no" and demanded "what do you want!?" I told her very nicely that I just wanted the glitter to show like it is supposed to" and was just met with indifference. I had my daughter with me so I left. I was still frustrated so I attempted to give them a call a few minutes later. The same lady who did my nails answered and did not care one bit. I let her know that I had been coming for four years and that I would not be back if this was how they treat their customers. She simply said "ok, bye bye." and hung up. Just, wow. You guys just lost a steady $800/year and I will be letting every single one of my friends know about this. I hope it was worth it. Edit: The lady who did my nails and treated me this way is the one who sits closest to the front desk, although I cannot remember her name.
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