I placed an order for a Beach Club #12, which is essentially a turkey sandwich with avocado spread, lettuce and cucumbers. I did not want any tomatoes or mayo. They made sure not to screw up such a simple request by not only removing the tomatoes and mayo BUT ALSO the avocado and (drum roll please...) the TURKEY MEAT!!! Imagine my surprise when I take a bite and it is a lettuce sandwich. I already had these guys on probation for screwing up a previous order but no more reprieves. There are tons of better places (Jersey Mike's, Fire House Subs, even Blimpies, etc.) but I ordered from these guys because they do deliver just one sandwich and when you don't want to fight the crowds, they get you out of a jam. Not anymore. Next time, to make sure I am getting what I ordered, I will drive.