I decided to check this place out since it is a bit newer, and I was pretty happy after getting my usual gel manicure here. I love the way the guy shaped my nails. Also got $5 off which is not bad. He did not do the hand massage thing that most places do but whatever, not a big deal.
So THREE days later, my thumb nail broke off. Where it broke was so close to my nail bed that my thumb was pretty sore. I have never had that happen with a gel mani before, even on my natural nails. I was out of town so I had to wait a couple days before going back. It was five days after I got my nails done when I went back. I explained what had happened and the guy (a different one) fixed it.
I was irritated by the experience afterwards though because I was definitely not satisfied with how he fixed my nail. I wasn't expecting it to take over 40 minutes to fix one nail. After he finished the last coat and I thought we were done, he kept filing my nail until it was oval/almond shaped, when I asked for round like the rest of my nails. On top of that, it was noticeably longer than my other thumb and he made me pay for it. There has always been a one week guarantee at every nail shop I have been to before. I don't even know what to say now.. And the search for my go-to nail place continues.