This is the second capriottis I've been to and both times I've been dissatisfied with service. The workers are not friendly at all. They look like they hate their job. I understand some jobs you hate but keep it professional when dealing with customers. The first capriottis was on Craig and MLK the guy that took my order was so rude and made me feel like I was bothering him just by walking in. I ordered a veggie burger and he told me it would take 25 mins to make so I changed my order but still had to wait 20 mins for my food. The man that came out to give me my food was nice and my food was delicious so I'm giving it 2 stars. At this location same thing, rude people not very interactive or friendly. I ordered some chicken cheese steak sandwiches and when I got home it was just chicken. The guy who took my order didn't ask me anything when ordering. The Craig location cashier asked if I wanted the peppers and all in the sandwich, this cashier didn't ask anything just what do I want, what's my name, here or to go. I love the food, when it's made right, that's the only reason I keep trying different locations. Hopefully the next one I visit is better.