I was looking for an eye doctor after moving to Arizona and from my insurance website Dr. Pratt was listed as a provider. I went online to see the reviews and decided to book an appointment. It was not during office hours so I booked online and got a response back the next day and my appointment was set. I was able to fill out the patient forms online before my appointment saving a great deal of time.
The day of my appointment I was greeted promptly and taken back for the preliminary assessment by Armando who explained the machines and what he would be using them for. He offered me a test that my insurance didn't cover and told me it would be optional if I wanted to utilize it. I declined and didn't get any push back or any hard sell tactics. I went to the exam room where Dr. Pratt performed my exam and explained all the findings and results.
In the end I did not end up getting new glasses because my prescription had only changed slightly and didn't feel spending the money at that time was the best thing to do. Again, I wasn't made to feel pressured that I should rather just an option. They gave me my prescription and a 20% discount should I wish to come in and purchase at a later date.
I will certainly come back and for me it was a good find because it is in my neighborhood and I love supporting my neighbors! Thanks.