I'm SO torn writing a review. The donuts were AMAZING. They were fresh, light, & just sweet enough (not kill your tooth sweet). You know that way that fresh good pastry breaks apart in your mouth? They've got that down. The place smells delicious & the person that helped us at the counter was really nice & quick to boot. All amazing until we got home. Halfway through one of the best creme filled donuts I encountered a rather large chunk of plastic. I wasn't that upset. Didn't want any other donuts (the rest were awesome). Things happen & it didn't seem to be a dirty mistake, probably just a a piece of packaging that got in while the donuts were being filled. When I called to let the person on staff know in case there was any more pastries that might have been affected the person I spoke to spoke very quickly with a hard to understand accent & seemingly no care that there was packaging in the donut. She just kept repeating "What you want?! How many how many?!" I wasn't sure if she thought I was placing an order or what. It was an odd experience. At any rate I will still probably be back.