I've heard so many rave reviews of this place that I may have walked in with over-inflated expectations. I was dining in a group of four, two of us vegetarians and the other two were pretty serious meat-eaters so we figured that Utopia would be the perfect compromise.
I had the vegetarian burger and fries. The burger was huge, juicy and reminiscent of meat --sometimes I find that off-putting but the burger here is very tasty. The fries, not so much. They were dry and bland, at least compared to what I was anticipating from a place that is so renowned for poutine. I can't remember what my dining companions ordered. Everyone seemed to like their food, but nobody raved about it.
The atmosphere is the main drawback for me. Utopia is ALWAYS crowded and I get it, the place is popular therefore it's always packed. But still, given that crowds are the norm you'd think the servers would be accustomed to working in this environment but they seemed really flustered and we were ignored for the most part. The small size and large number of patrons also means that there is both little room for the servers to move and that the restaurant is inordinately loud, which makes it very difficult to have dinner conversation.
Overall, the food was decent and I wouldn't mind giving Utopia another chance but I'm not sure if it's worth it to wait for a table and slow service. If I ever walk by and see some free tables I might just pop in again.