I am currently past the time of my appointment, I arrived as a new client 15 minutes prior to the appt time as asked only to find no one at the desk. I waited 10 minutes before anyone came out. Finally a lady came out who was not personable at all. I was taken back 3 minutes after my scheduled time. I asked to focus on my lower half. She kind of did but it was the most half assed. She had good pressure but terrible technique. She did not focus on my lower half at all. She talked way to much and I couldn't handle the constant thumping of the bass music next door that they try to drown out. I will be finding somewhere else