Wow.would give -5 stars for the customer service or lack there of.laura who i was corresponding with for a rzr rental first didnt want to honor a online price then agreed too.then said she would email insurance info to me but never did and gave me attitude saying she did.then wanted to collect deposit over the phone non refundable which would have been ok except she said the weekend i was renting the rzr nascar would be in town and there wouldnt be anyone there and i needed to come down and sign the papers before the pickup date.so i simply suggested ill pay the deposit when i come down and sign the papers. She preceeded to tell me i have attitude and this rental would not work out. What a b****.that's ok she managed to tack on so many extra fees that the rental was 7 dollars short of the price she typically charges.in so happy i didn't give the deposit,in sure they would have never been there for pickup and would have been out my deposit.i rented from OCTANE THRILLS! BETTER PRICE AND REAL CUSTOMER SERVICE....