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| - Apparently at Findlay Honda, no doesn't mean no.
Last year we had to trade in our Civic Hybrid because of that battery update crap, which lowered our MPG to around 30, rather than the 50 that was advertised. We took it into Findlay in March 2011 and asked them why it was doing this. We had done the upgrade over at Desert Honda. Turns out, Desert Honda had cracked our gas tank.... (then tried to pressure us into buying a $33,000 Used Accord that stunk because one of the salesmen had been using it for personal use)
So we traded in the car for a 2011 Civic. Unfortunately, since then, we have received repeated solicitations and surveys from Findlay Honda, by mail and phone.
The first two surveys, we answered nicely, but within 2 weeks of purchase, we had received 8 of them. I filed a complaint with the Service manager, and stated that I did not want to receive anymore calls or mailings from Findlay. I still, about once a month, receive calls surveying or soliciting us. Today's call, resulted in the woman interrupting me repeatedly, then hanging up on me when I informed her for the third time during the call that we wanted to be removed from the mailing list.
This harassing behavior needs to stop, and when I called back and spoke to another staff member, I informed them that it has cost them a customer. I won't be buying a Honda or referring anyone to them again....
The worst part, is that since I had to trade in my hybrid, I can't really be sue them over it, like other people are doing, so now I'm out $10,000...
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