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| - ***** long term patient***** Be careful! I started going to Southview in 2012. Polite, kind, fancy equipment. Having grinding and clenching issues (like many of us with stress) I did a lot of work with Southview and spent tons of $$. I have gone back several times for corrections on crowns, adjusting fillings, getting a guard fitted right days after my initial visits. Annoying and time consuming. There were 2 very bad experiences I had.
1 - a crown broke when I just moved to Europe. It was very hard to manage with it broken. Southview got very rude about it when I asked them to guarantee their work as the crown was 1-2 months old and pay the fee to let me get it fixed in Barcelona. Instead I paid $1200+ to fly back to Charlotte, NC and fix it. When I did, Dr. Michael admitted they used less strong material on the crown vs the other side. WHY do that when you know I grid my teeth!?!
2- The WORST issues is that because I clench, grind - I wore my retainer down. Instead of making a new one, Dr. Michael took the lazy approach and clipped the 4 back spaces off. He said because the top was protecting those teeth, I was fine. I thought this was odd, but I look to my dentist to know what is best for the health of my teeth. 6 months later, my European dentist told me my back teeth were not touching. I wasn't going to get work done in Europe. Now, I have to spend $5500 on braces because the guard that Michael did not remake correctly to cover all my back teeth, resulted in my molars rising up and shifting all the rest of my teeth and misaligning my entire bite. Only my back molars are touching.
I would think my dentist is looking at my dental care holistically and keep in mind my history. This was not the case with Southview. I would be weary of any dentist that leave dental school and immediately open a practice. I recommend seasoned dentists.
Please learn from my costly error of going to this practice. Maybe, if you keep going there, you won't discover what is not being done correctly.
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