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  • First off, I purchased my XC-60 through the military sales program, my dealer was in the UK. My delivery was originally set for Powell Volvo, but wouldn't you know it they closed and Volvo of Tempe rose from their ashes. Volvo of Tempe got on the horn and had an agreement with Military Sales Division of Volvo in a few days and my XC-60 was delivered to the dealer. When contacted to pickup my Volvo, I was treated with great respect even though the purchase was not through their dealership. I have been to both Volvo dealerships in the Valley and by far I am much happier with Volvo of Tempe sales and service department. They really have been champions!! Check out their new location, and check out their huge inventory of Volvos. Oh, all you Vets out there stop by and say "howdy" to JP a Navy vet himself and great guy extraordinaire. Update 07-11-16 I made an appointment and presented myself at 0730 for a routine maintenance appointment with the service department. I was told my service was basically an oil change and a routine look over with car wash. Before I knew it, 4-HOURS had passed and no word from my service rep, so I asked the cashier the status of my car. It was ready, the ticket needed to be finalized by the service rep. Once the ticket was done, I paid and left. Not once did the service rep inform me of the status of my car, if there were any issues they uncovered, nor did he give me a recap when he presented the service ticket to the cashier. This is very unlike Volvo of Tempe. I cant believe the time it took for an oil change and routine look over. Had I not been so involved with some online web educational videos I would have inquired much sooner, but there is no excuse for the service rep not to follow-up with me as is the norm for this firm.
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