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  • I would give this salon a 0 if I could. Its so close to my house and I would love to enjoy it here but sadly this is not the case. Sadly this one star rating is not based on a one time experience, but every time that I have been. I have continued to go back to try and give them the benefit of the doubt and am disappointed each time. The last time I went I went with my mother. My husband got us two gift cards for the most deluxe mani and pedi they offer (such a kind thought and would never tell him about the experience) I specifically asked the lady before going back if a full set would be covered by my gift card and she said it would and I would have a dollar remaining. My mom asked if gel would be included and the same lady said yes with 3 dollars left over. The pedicures were fine but nothing special. I had to explain to the lady doing my nails multiple times what I wanted and she was very rude. Same goes with the lady who was "helping" my mom. Got moved over to the manicure and they didnt do any of the scrubs that were included in my gift card, and gave me a gel set which I said I did not want. I go to pay and the lady who told us what we wanted was included and that we would have money left said we owed $35!! Refused to take responsibility for telling us the wrong prices and started arguing about the prices in the middle of the nail area!! We had to ask her to go up front to discuss this. She was rude the entire time and couldn't be more uninterested. What an embarrassment and a rip off. Neither of us will ever be returning to el bella.
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