I dined at the Heritage Steakhouse on Thursday November 3rd.I was there with 7 other friends.Our dining experience was basically termed as amateur hour with the food and service being THE most pathetic attempt at operating as a top notch steak house.Our waiter
was friendly and attentive while ordering..from this point on it was straight downhill.We ordered our appetizers and salads and main courses.One of the people ordered his salad chopped with dressing on the side..It came not chopped and dressing in it.He reminded the server of his request and the server took back the salad and another server delivered it exactly the same way again...Finally on the third try it was delivered with dressing on the side..but not chopped.Now for the main course from a STEAK HOUSE...One steak was order
medium and came out rare as can be..and returned..The Ribeye for another one of my friends which was ordered medium rare came out raw..not rare..raw..not cooked...We asked the waiter to bring back the steaks and have them cooked properly...One steak came back in about fifteen minutes..when we asked where the other steak was?..the waiter said that a manager was going to bring it over personally..OH She delivered it all right..With a puss on her face and an attitude..She simply went over to our friend and put down the plate and walked away.....Now..we had ordered sides...2 starches and 2 vegetable....The 2 starches arrived half way through the entrees and the vegetable did not show up...We decided not to say anything about the vegetable sides and see what would happen....BTW..2 of the steaks were inedible and they simply sat on the plates..Oh I asked for steak sauce about 7 times and it still never came...Now the best part..as the plates are being taken away from the
table..a server shows up with the 2 vegetable sides..You can't make this up...As the plates are being taken away..he actually put down two sides of vegetable and acted like nothing was wrong with that...As we walked out...upset at ourselves for wasting $1200 on
a pathetic meal..I made the mistake of saying goodbye to the hostess.You know the person
who's job it is to greet people and sit the down and be a representative of the the culture of the establishment......I said.."Good night" and she looked right at me and not even a thank you..nothing...no response...and she heard me.....One of my friends said...TAD'S Steak
House was better than this..AND I think he is right..$1200 and a manger with an attitude...2 steaks cooked wrong..One steak inedible...2 sides coming after the meal.....Go here at your own risk...