I would rate this store ZERO stars if I could.
They are complete jerks here EVERY single time I come in. All of the associates and even managers here have NO idea what they are talking about. They all told me wrong information multiple times while I called and went into the store. They tried to tell me that they would not accept my phone return/trade in and told me I would need to pay a $175 deductible for them to take it back or else I'd have to pay $360 to buy the phone outright. Total liars. They tried to rip me off! So I left and went to another T-Mobile store and they gladly accepted it back. I will never come back here again. I will purposely drive far out of my way to go to the other T-Mobile location.