My nail technician was really nice and friendly! We talked almost the entire time. Unfortunately I don't remember her name but everyone there was super nice and greeted me. I felt very welcome and relaxed. She did such an amazing job on my gel acrylic refill from a place that didn't so well. So she fixed 'em up and they looked soooo much better than the original time I got them done in LA. Will definitely keep coming back for my refills and pedicures!