For the record, my number of stars primarily is based on customer service.
My first Fresh Market was in South Carolina, and it was an oasis. Many happy memories.
Because of my past experience, I kept giving this Fresh Market additional chances; although I encountered a few helpful employees (I must mention Maria, a beautiful gem of a human being), the overall impression given is "we don't care and we're smarter/richer/better than you."
This ambience extends even into the parking lot. I have rarely had as many opportunities for "road rage" as I have been given in this parking lot.
Yes, they have good food. So does Harris Teeter. And I've literally been welcomed at HT with open arms.
I do not plan to return to the Providence Road Fresh Market--EVER.