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  • I booked the Marriott Spa Package with my room which allowed for two (2) complementary $50 treatments. So, I booked two (2) 50 min treatments - a facial and wrap. Upon check in for my appts, I was charged full price. When asked about the package, I was told the spa package only allowed for a Swedish massage. I expressed that it was unclear when booking, but expressed I'd like to continue with my appts and no worries. After I changed waiting for my treatment, Tina - the receptionist - found me and she spoke to her manager on her own to get approval to only charge me the difference in prices between my chosen treatments vs the massage. Very thoughtful and a fair resolution. Thank you, Tina! My exfoliating and hydrating wrap was provided by Robert! He was fabulous! So nice, knowledgable and effective! Loved his foot massage!! I cannot recall my facialist's name: however, her treatment was awesome as well! Only downside, she didn't offer to look at my skin with the light and do any needed extractions. But, I was there for R&R anyway so I was pleased.
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