Jordan came right up to me as I walked in the door. I was instantly offered a refreshment coffee (and it was excellent)! After going to several businesses to look for an engagement ring, I realized that empathy and attention to my wants are extremely important. Jordan did ALL of that and more. This is exactly why I decided to go w/ Robbins Brothers. He made me feel unique in my experience, he adhered to my budget, and was extremely thorough in answering all my questions. I would definitely recommend this to any friends going through this experience. GREAT attention to experience.