Mike was a pro from start to finish. I was referred to him by several friends who had their tattoos done by him. I contacted him weeks before and sent several messages, I was very nervous since this was my first tattoo, plus it was going to be a memorial to my late husband who passed away unexpectedly at age 34, just 5 months earlier. I wanted to make sure this permanent work of art would do him justice. Mike was amazing, came up with an incredible idea that was beyond my original idea, but his concept was better and bigger. he put me at ease and it's just beautiful. I'm so proud to have this artwork as a memorial to my love. I can't wait to go back and get more! Thanks heritage and Mike!