The location of this store is not convenient to me as it is hard to get in and out of. Also, they have a fairly small parking lot.
As another reviewer notes, upon entering Kneaders it feels like Panera Bread mixed with Cracker Barrel.
One thing they should change immediately is the system they have for getting your dining room order to you. They take your name when you order and then to deliver your order just walk around the store calling out your name. If I return I will use an alias since I don't want the whole dining room to know my name. I mean if I wanted to introduce myself to everybody in the dining room; I would just stand up and do so.
It was our first visit to this location today and we ordered a chocolate croissant, latte and smoothie. The cashier did not know what was in any of the smoothies and had to call a co-worker over to explain the ingredients. If you don't know the menu you shouldn't be on a register. The croissant and blueberry #5 smoothie were good. However, I found the Lavazza latte to be quite strong and cup wasn't full so I think it just needed more milk. Also, they could save some money on to go orders by not using heavy clear plastic to go containers and a plastic bag for one croissant
Lastly, this seems to be a breakfast/lunch establishment so the hours of 7am-10pm don't make sense to me. Why not open at 6am and close somewhere between 6pm and 8pm?
Overall, a meh experience so nothing driving us to return next week.