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  • The office is managed poorly at Arzano's. They don't tell you when you have packages and they never pick up the phone to answer calls. Whenever I enter the office to pick up a package, ask a question, or drop off rent, they treat me like I am a huge inconvenience to them. Maintenance does a nice job taking care of the property and they are quick to repair damaged/malfunctioning items. The pool looks very nice, and they do a fine job keeping it clean. Again maintenance rocks!.. but unfortunately it is always over taken by LARGE families with screaming children who run around unattended. It feels like you're at a preschool. It is not a relaxing nor enjoyable experience. Some of the gym equipment has been stolen from the gym and has not been replace. I also frequently come to the gym to find these families who bring their young children and let them play on the gym equipment unattended!!! Some of the renters here will also take the gym equipment out of the gym and play with it in the pool. There needs to be better security at the pool and in the gym!!
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