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  • Terrible experience. I bought a Teambuy for a lobster dinner for two; included in the Teambuy is a lobster dish consisting of 2 lobsters, an appetizer (up to a $15.95 value) and a rice/noodle dish (up to a $16.95 value). I called 2 times over the past month to try and book a reservation (none of the dates I tried to book were black out dates) and each time they would ask for a bit of information (i.e. name, time, number of people, etc). They would then ask "are you using the coupon?" and after I indicated I was, they would say "Oh no, we're not accepting the coupon on that date." On the third try I was finally able to make a reservation. I showed up with the Teambuy and proceeded to place my order. One thing to note, there are no appetizers valued at $15.95 or rice/noodle dishes at $16.95. I tried to order a specialty rice dish, which was less than $16.95 (Ying Yang fried rice) and was told I could only order a regular rice dish. No where on the deal does it say that you can't order a specialty rice dish. The waitress went to put in the order and took my ticket. After 10 minutes or so, she came back and said that my ticket had already been used. I asked her to try again and she tried another 3 times. At this point I was furious, but there was nothing I could do because the Teambuy office had closed for the day. I told her to cancel my order and I decided to go somewhere else to eat. I called Teambuy the next day and they checked to see when the ticket had been used and it turned out that the restaurant had redeemed the ticket while I was there! They had tried 3 times to scan it in and apparently the first time it worked. Teambuy is looking into the issue and I should have a resolution in a few days; I really appreciated how responsive Teambuy was. With respect to Wah Sing, it could have been a simple mistake, but all the interactions I've had with the restaurant have been less than optimal so I'm inclined to believe this may have been intentional.
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