rev:text
| - This location is really substandard compared to their food truck. The lobster roll in particular is not at all done well. The food truck butters and grills/presses the bun, then fills it with the lobster mix, and it's awesome. This bremner location maybe just slightly butters and heats the bun, doesn't properly butter and press it like the truck, then they squirt a HUGE amount of this gross chipotle mayo on the bun so you can't taste the lobster at all...sometimes I forget to ask them not to put it on. Lobster rolls don't have chipotle mayo on them, so I don't know why they do this when nobody else does it, including their own other locations!
Also, the customer service is terrible. They only sell the lobster roll with fries or a salad. The fries are terrible, tasteless and overcooked, and they give you a huge mountain of them. The salads are mediocre and tiny in comparison, and come in this minuscule takeout container where if you try to mix in the dressing you spill almost all of the salad out of it and have to throw it all out. What a waste--I always throw the fries/salad straight in the trash. The prices they charge are insanely high, you'd think it was diamond encrusted...much more economical at the food truck with the bag of chips that aren't gross and which you can save for later.
They really need to start selling the lobster roll NOT in a combo, because most people don't want it in a combo. Do that, and actually prepare the bun properly instead of rushing and just throwing junk at your customers, and don't put that nasty sauce in it, and bam, automatic 5 star review. Why don't they just call the buster's food truck--their coworkers--and ask them to come and retrain all of the staff at this location? Boggles the mind...
|