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  • Agree with the previous reviewer. Please DO NOT go to this place, period. I went there last year hoping that they'd install a few parts on my bike. I got the parts from MEC. And thought that I can get a cheaper rate for installation with this place. I went there giving Mike all the parts I'd like to install, and he insisted that I left the bike and the parts at his shop overnight since he was closing and he was super busy with other work that came in before mine. Although I was reluctant, I left the bike as he suggested. He promised that I can pick it up the next day. The next day, I tried to call the shop, since I don't want to travel all the way there if he hasn't finished the work. I called twice, and both time his assistant picked up the phone, and told me that he knew nothing about the status of my bike. The third I called, Mike was finally there. But he flipped out at me right over the phone, apparently annoyed at me for calling him "so many times". But in reality, I think he was a little annoyed that he couldn't finish installing all the parts I'd ask him to install (a bike stand, fenders, replacing a saddle). He asked me to go pick up the bike anyways that night and told me that he didn't want my business anymore because I annoyed him. And he was still giving me some attitude when I showed up at his store, picking up the bike. The most horrible thing is, after I paid for the parts he did install, and trying to ride back home, I realized that one of the front tire is rubbing the brake, and so it'd take extra effort for me to paddle. I went back to the store right away, asking him about it. I rode this same bike all the way from work to his shop the day before (more than 1hr bike ride), and the bike was fine. There is no way the bike was like that the day before. He started grumbling at me again, and said that I purposely accused him. Eventually, he agrees to adjusted the brake for me, and I had to ask him for this as a huge favor. All in all, it was a horrible experience for me. I really should've just get everything installed at MEC. I went to MEC a few days later, and they did a safety check of my bike for free, without me even asking.
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