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  • My wife did two NST test here and this hospital was in my insurance network. I got two bill one is from hospital and other from the provider. But I surprised when I saw the bill with full amount since provider is not working with my insurance. I spoke with the hospital billing department they simply escape saying that I'll have to speak with provider. I used services from many different hospital across US and have never encountered such situation before. If the hospital is in-network the provider also should be in same network.... if not they should inform the patient and share the estimate of the cost before giving service; considering the financial burden after the treatment. This test was not emergency case, hospital staff could have discuss the cost and avoid this situation. We would have used another in-network provider to read the test reports. I spoke with hospital customer, also sent a complaint letter but they didn't bother to response from hospital. This is one of the worst experience I had ever.... So we have decided not to take any service from the hospital henceforth also not to recommend to anyone.
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