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  • This review is based on service only, since I didn't even get to try the food. I walked in with my mom and son. I was trying to find a way to feed everybody while allowing us to try different things on their menu. Well first off, it says the "Family Meals" are for to-go orders only. So I wanted to confirm this and I was told it's true. Then another member of thier staff came over said that "you can order the Family Meals for dine-in, I'm not sure why it says that on our menu". Ok, so why does your menu say "carry out only" then? The #1 family meal comes with a pound of meat. I said can I do 1/3 pound of ribs, 1/3 pould of brisket & 1/3 pound of turkey? I was told yes. Then I was told no because 1/3lb x 3 doesn't equal a pound? What in god's name does it equal then?!? Wow. So then I was told if I wanted to order ribs they had to be at least a half pound and if I wanted anything beef there was an extra charge. I was completely confused by the difference between what they were telling me and what their menu said. I finally just told them that I was going to eat somewhere else. This place needs to get it together. To top things off, I saw them all talking about me on my way out. That's a big no no. Shame on you. I was polite the entrie time. It's not my fault you don't even know your own menu and you can't help a customer when he/she has questions. I'll never go back.
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