It's unfortunate to see many bad reviews on this place, but hey to each their own... I've been going here since 2007. Granted, the staff has changed over time but if you tell them the ideal shape you are looking for, they do as so. For those of you doing threading for the first time, it's not so much of a fun process but well worth it if you want perfect brows. Not to mention you can get your face threaded as well. I've done it before! They also offer specials which is a plus. $60.99 for 3 months of unlimited threading. Staff is really friendly, they get the job done quick.