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| - HORRIBLE experience! If I could give 0 stars, i would.
My husband and I recently found out I was pregnant with our first child. I went to this office because of the excellent reviews on Yelp and the close proximity to my place of work.
First problem: I called the office on a Monday (March 24) and they were able to get me an appoint me with a NP the very next day. However, I called out of fear of having a miscarriage. When I get to the appt (March 25), the tech asks me, "Oh you're just here about pregnancy questons, correct?" I said, "No, I'm here because of a possible miscarriage and I told this to the girl that gave me the appt." The tech was very confused and said they would probably not have the time slot to do any ultrasounds or things of that nature. VERY disappointing and completely off-base. How do you go from miscarriage to pregnancy questions?
Second problem: The nurse practitioner's name was Margaret. She did not have any information for me regarding a first pregnancy (she did not even ask). Right away, she said it sounded like a miscarriage and seemed to just want to take some blood work and send me on my way. Finally, she decided to do a pelvic exam. She showed very little compassion and had a horrible bed side manner. I was very uncomfortable around her.
After the exam, she had me get dressed and come out for blood work. She handed me a paper regarding exercise and nutrition for pregnancies and left me with the girl that would be drawing my blood. She told me to come back in 2 days at the same time.
My husband and I left the office and I called the urgent care where I had been seen and initially found out I was pregnant to get my previous hormone levels. I then called this office back to make sure they gave those numbers to Margaret so she could check them against the new blood work.
The next day (March 26), Margaret called me to tell me that the numbers were high and this was a good thing. However, she failed to check her numbers against the numbers I had called the previous day to give them. She then checks them over and goes, "Oh... no, they went down.. looks like it's a miscarriage." JUST LIKE THAT!!!! All nonchalant, like she's telling me I wasn't the 19th caller for some damn concert tickets. How horrible of a person can you be to tell someone that they are miscarrying like it's no big deal???
I then called her office manager and left a message. She never returned my call. That was on Wednesday, March 26th.
NEVER will I ever go back to this place again. It's unfortunate that I did not get to meet/see Dr. Deka. She really needs to consider getting rid of Margaret.
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