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  • This place was once fantastic and we would order from there once a week. We enjoyed almost all their menu items and always looked forward to ordering again. Over the last several months, it has taken a turn for the worse. The quality for food has declined, consistency has disappeared and the staff who once knew us by name are no longer there, replaced by staff inexperienced with customer service. When we called to complain about this last delivery, my wife was spoken to rudely, and then I got on the phone. This unfamiliar voice of the staff member tried to basically explain that I didn't know what I was looking at. I have been ordering from there for 5 years...I think I know by now what I should be getting but on this trip...not even close. Even the hot sauce has changed and my wife commented "It tastes like ketchup and had no spice" Instead of trying to correct it, they preferred to educate us on Italian food. In short, this was their last shot...I wouldn't order from here again.
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