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| - DO NOT GO HERE!!!!!!
Called in an order. They said it would be about 45 minutes. About 5 minutes after we had originally called we called back to let them know we'd like to pick-up the order rather than have it delivered (decided to run errands rather than be lazy pizza eating fattys). "No problem", they said,"45 minutes!". 45 minutes pass and we go to pick up the pizza. When I entered no "hello", no "just a minute", I just stood there for a good 5 minutes before I had to flag someone down and let them know I was there to pick up an order. They said my pizza wasn't ready and it was being made right now. "Come back in 10 minutes". I went to my car to wait and about 5 minutes later went back in and waited patiently......for about 15 minutes. I then had to flag someone down and let them know I was waiting for my pizza. They disappeared for 10 minutes and came back only to tell me I had to wait another 10 minutes.
I would also like to note there was a woman who had been waiting there long before I even showed up and was getting the same run around like I was.
So once again, after waiting 10 minutes, I go back inside. And once again, there was no one there to greet me or give me an update. Everyone was running around like a chickens with their heads cut off. After standing there for another 10 minutes a crowd of maybe 8 people had formed in the lobby. Not a single one had been greeted or acknowledged. I was able to flag someone down, who once again wandered off and came back only to tell me my pizza had left for delivery. WHAT! It was then I asked for my money back and then, ONCE AGAIN, the person I had been talking to scampered off. I, AGAIN!!! had to flag someone down where I explained to them what happened and that I wanted my money back. It was at that point the woman, who informed me that my pizza had been sent to delivery, came up to me and VERY rudely said, "Ummmmm...I'm trying to get a hold of the driver...ok?". NO. NOT OK. I demanded my money and went to hit a drive-thru.
*I have worked in a pizza shop before and even when you're busy there's a right way to handle things.
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